Privacy Policy – rushdrivers (Beih)

This Privacy Policy explains how rushdrivers (Beih) (“we”, “our”, or “us”) collects, uses, stores, and shares personal data when you use our services or visit our websites and applications.

By using our services, you agree to the terms of this Privacy Policy and our Terms of Use. If you disagree with any part of it, please refrain from using our services or sites.

1. Who is this policy for?

This policy applies to the following:

• Users who book rides or deliveries through rushdrivers (for themselves or others, including business representatives).
• Drivers and couriers, whether acting independently or on behalf of fleets or companies.
• Website visitors, potential clients, business partners, and event participants.

2. What information do we collect?

We collect different types of information depending on your role:

A. For users:

• Profile data: name, email, mobile number, saved addresses, password.
• Business info (if applicable): company name, billing details.
• Trip/order details: pickup and destination points, GPS location, contact info of sender/recipient, delivery photos, payment method, invoices, and route history.
• App usage: device type, operating system, browser/app versions, IP address, time zone, cookies, and app activity logs.
• Feedback and ratings from or about drivers and the service.
• Customer support interactions, including chats, emails, or calls.

B. For drivers and couriers:

• Personal info: name, phone, email, profile photo, encrypted password.
• ID documents: license, insurance, vehicle registration.
• Business info: company details, payment method, bank details, past and future transactions.
• Trip/order data: GPS tracking, delivery notes/photos, customer info.
• Technical data and service usage logs.
• Support communications, training records, or service calls.

C. For site visitors, business partners, and others:

• Contact information, usage data, cookies, and communications with us.

3. Why do we collect this information?

• Operating and providing the rushdrivers platform and services.
• Identifying and authenticating users and drivers.
• Matching orders with available drivers/couriers using automated decision-making.
• Sending service updates and marketing (with consent).
• Improving our services based on usage patterns and feedback.
• Analyzing data for advertising and business growth.
• Preventing fraud or abuse, enforcing contracts, resolving disputes.
• Complying with legal obligations and supporting events or referral programs.

4. Where is data stored and for how long?

Data is stored securely on servers in Israel and other countries (e.g., USA, UK, Ireland). We ensure data protection standards regardless of country. Data is retained as long as needed for its purpose or as required by law.

5. Who do we share information with?

• Service providers (e.g., cloud, payments, analytics).
• Drivers and couriers (for order fulfillment).
• Business clients you are associated with.
• Airports Authority (for airport-related bookings).
• Event partners, third-party tools, and integrations.
• Legal authorities when required by law.

6. Your rights

• Access your personal data.
• Request corrections or deletion.
• Object to certain uses (e.g., marketing).
• Withdraw consent where applicable.

Contact us to exercise these rights: rushdriversoffice@gmail.com

7. Cookies and tracking

We use cookies and similar technologies to:

• Operate the site and apps.
• Analyze performance.
• Deliver personalized ads and content.

Manage your preferences through your browser or our cookie banner.

8. Data security

We implement strong technical and organizational measures to protect your data from unauthorized access or misuse.

9. Contact us

For questions or privacy-related requests:

• Email: rushdriversoffice@gmail.com

10. Updates to this policy

We may update this policy occasionally. Material changes will be posted with the updated effective date.